Conditions

General terms and conditions of Leroma GmbH

The operator of the B2B platform www.leroma.de or www.leroma.com is Leroma GmbH, Pastorsacker 3, 45239 Essen, Germany. For the use of the platform www.leroma.de or www.leroma.com (hereinafter referred to as www.leroma.de), the following terms of use apply exclusively. Other conditions shall not become part of the contract, even if we do not expressly contradict them.

 

Preamble

Leroma is a B2B online platform for food raw materials. The aim of Leroma is to bring together raw material suppliers and food companies, to put raw material suppliers in touch with each other, to offer them a marketing platform and to approach a new digital distribution channel. In addition, Leroma aims to minimize the waste of raw materials and promote sustainability by offering producers and sellers of raw materials, as well as food producers, the opportunity to find potential buyers for their raw materials that are not required via the Leroma platform. For this purpose, Leroma runs a database containing different raw materials for different areas of the food industry. The database enables the interested buyer to search specifically for a certain raw material. Within the search interface, the buyer can select certain properties or quality characteristics that the desired raw material should fulfil. The buyer is then shown a list of all sellers who offer the respective raw material with the specific properties. By searching specifically for food raw materials and being able to compare offers from different suppliers, Leroma helps you to increase the efficiency of your business and save costs. Sellers of commodities can be easily contacted via the platform. In addition, Leroma, with its surplus exchange, increases the sustainability and transparency of its own company in dealing with valuable food raw materials by reselling surplus food raw materials instead of destroying them.

 

  1. A. General conditions for the use of the platform
  • § 1 Subject
  • (1)     Leroma provides users with a sales platform for food raw materials and mediates sales between sellers and interested buyers.
  • (2)     The platform is aimed exclusively at entrepreneurs and not at consumers. By registering, the User assures that the platform is used exclusively for commercial purposes and not for private purposes. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.
  • (3)     Prerequisite for the full use of the services offered on the platform is registration as a user. Without registration, the user of the platform can view the offers and search the database for available raw materials. Buying or selling food raw materials and contacting raw material suppliers is not possible without registration of the user.

 

  • § 2 Registration
  • (1)     In order to use the services offered on the platform www.leroma.de, registration is required. To do so, the user must create an account and agree to Leroma GmbH's applicable terms of use.
  • (2)     By registering, the user assures that his company-related details are true. The user is obliged to regularly check his company-related data including certificates, the requirements of which he claims to fulfil, and to adapt them immediately in the event of changes.
  • (3)     Leroma cannot verify the identity of the user. If Leroma finds that a user has provided untrue or false information, Leroma is entitled to block that user.
  • (4)     Within the scope of registration, the user selects the package that suits him/her best. After registration and booking a package, the user is entitled to offer food raw materials for sale via the platform. In addition, the User is entitled to search for suitable food raw materials within the raw materials database and to find a seller even as a potential buyer. The concrete scope of the services the User is entitled to use depends on the choice of the booked package according to § 7 of these Terms of Use.
  • (5)     The user has the option of registering on the leroma.de platform with a company account. The company account gives several people within a company access to the platform www.leroma.de and the services offered there.
  • (6)     The user is obliged to choose a secure password and to keep his access data secret in order to avoid misuse. In the event of misuse of his or her access data, the user is obliged to inform Leroma immediately upon becoming aware of such misuse.
  • (7)     After successful registration, the user will receive a confirmation e-mail to the e-mail address provided during registration. In the e-mail, both the user's master data and the booked package are listed again.

 

  • § 3 Seller
  • (1)     As a seller, the user is entitled to upload food raw materials to the platform and offer them for sale. For this purpose, the seller selects the desired food raw material based on the stored terms. In case a food raw material is not yet in the database, the seller can send a request to Leroma and ask to add this food raw material. Leroma will then examine the request and decide at its own discretion whether to include the raw material in the database
  • (2)     The seller shall be required to indicate at least a minimum order quantity, if any, for the raw material offered for sale. In addition, the seller may optionally specify further characteristics and information, such as price, country of origin, delivery conditions and a description of the food raw material offered, which shall be visible to potential buyers when calling up the offer.
  • (3)     The selling price set by the seller shall be understood to include any applicable commission or value added tax. It shall not include shipping costs.
  • (4)     For the time being, LEROMA only manages the connection between the users as far as the Search commodity service is concerned. As already established in section 4, the contract is exclusively between the parties and, like the agreement on the shipment of the products (logistics company, price, package size, address, delivery and return times), will be made outside the platform. LEROMA is not involved in the sale and purchase or in the shipping and return process as such.
  • (5)     The seller may cancel the order placed by the buyer. In turn, he may report any problems that arise during the entire purchasing process to LEROMA via email (support@leroma.de), phone (+49 211 211 63 95 95 77 60) chat or contact form on the website.
  • (6)     In case of cancellation of the order by the seller, the seller shall be obliged to reimburse the buyer the purchase money or issue a credit note for future purchases, this shall be clarified between the parties.

 

  • § 4 Buyer
  • (1)     As a buyer, the user has the possibility to find various food raw materials within the database provided by Leroma. In doing so, the buyer can enter specific information about the desired food raw material, which the respective raw material must fulfil. The buyer will then be shown a hit list of those food raw materials that meet the search criteria specified by the buyer.
  • (2)     The buyer may retrieve the contents and information uploaded by the seller on the specific food raw material and contact the seller in case of interest or further questions on the raw material. Leroma provides the contact details of the seller and supports the parties in their communication.
  • (3)     The buyer can view the food raw materials advertised in the surplus exchange free of charge and contact the seller of the food raw material.
  • (4)     The prices indicated on the website do not include any additional tax or value in addition to that shown in the listings. It shall not include shipping costs. The contract is between the buyer and the seller, LEROMA is a mere mediator and does not intervene in the sale itself.
  • (5)     The agreement on the shipping of the products [§3] (logistics company, price, package size, address, delivery and return times) shall be made exclusively between buyer and seller and outside the platform. LEROMA does not understand the shipping and return process as such.
  • (6)     The customer can at any time report any problems that arise during the purchase process by e-mail (support@leroma.de), phone (+49 211 211 63 95 77 60) chat or contact form on the website.
  • (7)     The seller is obliged to reimburse the buyer for the money paid or to give the buyer a credit note for your next purchase. The negotiation about the reimbursement (differentiated payment) shall be individual and between the parties.

 

  • § 5 Occurrence and execution of a contract
  • (1)     As the platform operator, Leroma merely mediates the contact between the seller and the buyer and does not intervene in the conclusion of the purchase contract.
  • (2)     The purchase contract is concluded directly between the interested buyer and the seller. Leroma merely mediates the contact between the parties, without itself being involved in the sale. In particular, Leroma does not carry out sales in its own name or in the name of third parties.
  • (3)     The execution of purchase contracts concluded between users is the sole responsibility of the respective users. Therefore, Leroma is not liable for material defects or defects of title in relation to the food raw materials. In particular, the users as purchasers (§ 4) and sellers (§ 3) of food raw materials are themselves responsible for compliance with the country-specific legal provisions regarding the purchase and sale of food raw materials.
  • (4)     The goods offered by the seller (§ 3) are not a binding offer, but merely an invitatio ad offerendum of the seller, with which the seller requests the interested buyer to submit an offer. The interested buyer (§ 4) may make a binding offer to the seller to purchase the goods offered. After receiving a binding offer, the seller can accept the buyer's offer to buy by confirming it in text form.

 

  • § 6 Platform availability
  • (1)     With the exception of maintenance work, the platform is available 98.5%, 24/7, 365 days a year. The calculation of availability is based on the available connection at the link point at Leroma.
  • (2)     Leroma shall endeavour to carry out maintenance work that leads to a disruption of the platform, if possible, outside the normal business hours of 8:00-18:00 on working days. Working day means Monday to Friday with the exception of national and regional holidays as well as Christmas Eve and New Year's Eve in the Federal Republic of Germany. As far as possible, maintenance work that affects the availability of the platform will be carried out at night within the time window 20:00 to 6:00.

 

  • § 7 Support from Leroma
  • (1)     Leroma offers support to registered users. The user can contact Leroma in case of malfunctions and questions related to the services offered by Leroma through the platform. 
  • (2)     Leroma can be contacted every working day, with the exception of national holidays, from 08:00 to 18:00 via email (support@leroma.de). The relevant time zone is Europe/Berlin.

 

          • § 8 Liability
          • (1)     Leroma's liability is unlimited in the case of intentional or grossly negligent breach of duty, injury to life, body or health and in the case of intentional or grossly negligent breach of material contractual obligations (cardinal obligations) by Leroma, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfilment is essential for the proper execution of the contract. In addition, Leroma has unlimited liability in accordance with the German Product Liability Act.
          • (2)     Apart from the cases mentioned in paragraph 1, Leroma's liability in the case of a slightly negligent breach of material contractual obligations is limited to typical damage foreseeable in connection with this type of contract. In this case, liability is limited to the amount of the annual remuneration that the parties have agreed in this contract. Any further liability of Leroma is excluded.
          • (3)     Leroma is not liable for short-term disruptions in the availability of advertisements and company profiles, which are based on circumstances over which Leroma has no influence. In addition, Leroma is not liable for service disruptions during maintenance work, provided that these are necessary for the maintenance of the platform.
          • (4) Leroma is not liable for the content and processing of the usage data when the user is forwarded to the platforms and services of third parties.
            The offers presented on the platform differ in two areas. On the one hand, they are product placements of registered users of Leroma, who advertise their offers on the platform. On the other hand, in the second section of the search results, offers are displayed that are offers from third-party providers with linked product information. By clicking on food raw materials in the second section, one is redirected to the page of third-party providers. These are not offers from Leroma. Leroma only compares the offers provided by third parties and displays them on the platform according to the user's search specifications. The purchase of food raw materials takes place exclusively on the linked pages of the third party provider.
            (a) Leroma is not liable for the accuracy, quality, completeness, reliability or credibility of the content provided by internet users and/or third party providers.
            (b) The information provided by third party providers is updated several times a day via automated processes. For technical reasons, however, it is not possible to update the prices, details and availability communicated to us by third-party providers in real time. Therefore, it cannot be excluded that the information and details displayed on the third-party providers in individual cases no longer correspond to the price indicated on the pages of Leroma. Leroma does not assume any liability for the correctness of the information, in particular the prices and availability, unless the incorrectness of the information is due to intentional or grossly negligent conduct on the part of Leroma.

           

          • § 9 Responsibility for uploaded contents
          • (1)     The content uploaded on the platform is information provided by the platform user. It is content that is foreign to Leroma and that Leroma does not adopt as its own. Responsibility for the respective content on the platform lies exclusively with the respective user of the platform who has uploaded the information and content and thus made it accessible to third parties.
          • (2)     The user is responsible for all content and information uploaded to the platform. This applies in particular to information on the type and designation of the food raw material, the freshness, shelf life and special information on the properties of the food raw material.
          • (3)     Leroma cannot verify the stated characteristics of the seller on a particular raw material. In particular, Leroma shall not be liable for a specific quality or property of raw materials. Furthermore, Leroma is not responsible for the actual availability of a raw material offered by the seller.
          • (4)     This applies accordingly to compliance with certain quality standards. The user selects the quality standards that are met by his company and is solely responsible for compliance with the quality standards. Leroma cannot check whether the quality standards specified by the user are actually met. The user uploads the logos of the certificates that his company has acquired. The user is solely responsible for ensuring that he/she is authorised to upload and use the logos of the certificates. The user is obliged to regularly check whether he still meets the requirements for the respective certificate. This concerns content that is foreign to Leroma. Leroma is not in a position to check whether the user actually fulfils the requirements of the specified certificate and in particular whether he is entitled to use the relevant certificate.
          • (5)     The user is prohibited from uploading content to the platform that violates legal regulations or offends common decency. In addition, the User is prohibited from uploading content that infringes the rights of third parties, in particular their industrial property rights.
          • (6)     Leroma reserves the right to block third-party content if it is illegal according to the applicable laws.

           

          • § 10 Use of the platform
          • (1)     The user of the platform is obliged to use the platform only for the purpose stated here, in compliance with the applicable terms of use.
          • (2)     In the event of a breach of the conditions of use, Leroma is entitled to block the user's account. In this case Leroma will inform the user of the reason for the blocking in text form.

           

          • § 11 Obligation to cooperate

          The user undertakes towards Leroma to assist in the fulfilment of any text obligations, in particular in accordance with § 22 UstG and to provide Leroma with the necessary information. The user is solely responsible for the correctness of the information.

           

          • § 12 Granting of rights of use

          Leroma grants the user the non-exclusive, simple, non-transferable, spatially and locally unlimited right of use of the database and the use of the platform in accordance with the registration therein and the acceptance of the due terms and conditions of use.

           

          • § 13 Industrial property rights
          • (1)     The seller affirms that he is the owner of the rights to all content that he uploads to the platform and thus makes available to the public, and that he is therefore entitled to use it. This applies in particular to copyright-protected product photos of raw materials and to uploaded texts.
          • (2)     Leroma is the originator of the database contained on the platform, which currently contains food raw materials with corresponding information on the properties of the respective raw material. The data contained in the database is protected by copyright. The use of the database as well as the use of the data contained therein is only permitted within the framework of the terms of use applicable here. Any further use of the database or data from the database requires the prior written consent of Leroma.

           

          • § 14 Reference

          During the term of this agreement, Leroma and the user are entitled to refer to the cooperation with the other party for advertising purposes, in particular on their websites and in print media. In particular, the company and the respective logo of the other party may be mentioned and depicted.

           

          • § 15 Exemption clause

          If a claim is made against Leroma by third parties due to an infringement of industrial property rights for which the seller is responsible, the seller undertakes to reimburse Leroma for the reasonable costs incurred in defending against the alleged infringement of property rights.

           

          • § 16 Data protection

          The user ensures that he does not upload any personal data from third parties to the platform. If the user wishes to upload personal data from third parties to the platform, he must notify Leroma of this in advance in text form so that Leroma can make a corresponding agreement with the user that complies with data protection regulations.

           

          §17 Company profiles

          Every company has a profile within LEROMA where it shows its catalogue of products offered, brief informative text about the company, contact details and the certificates it holds for which it fulfils the requirements. Again, the uploaded data, as well as the certificates, must be truthful and updated by the company when necessary.

           

          1. B. Special conditions: Surplus Exchange
          • § 18 Surplus Exchange
          • (1)     In addition to the database and the associated possibility of finding and contacting sellers for a specific food raw material, Leroma's Surplus Exchange offers users a quicker and easier way of selling selected food raw materials in a specific quantity at a fixed price.
          • (2)     The goods offered by the seller on the surplus exchange are not a binding offer, but merely an invitatio ad offerendum of the seller, with which the seller requests the interested buyer to submit an offer. The interested buyer (§ 4) may make a binding offer to the seller to purchase the goods offered. After receiving a binding offer, the seller can accept the buyer's offer to buy by confirming it in text form.
          • (3)     With the acceptance of the offer, a sales contract between the seller and the buyer is concluded. Leroma is not involved in the conclusion of the purchase contract and, as platform operator, merely mediates the contact between the seller and the buyer.
          • (4)     As the goods offered are mostly residual items, the buyer has no right to buy the ordered goods at the same price from the seller.
          • (5)     The seller is obliged to pay a commission to Leroma for each sale of food raw materials via the surplus exchange. After the sales contract has been successfully concluded, the seller pays Leroma a commission, which is calculated based on the amount of the net sales price and the amount of which is regulated in Appendix 1.
          • (6)     Leroma will invoice the commission to the seller after conclusion of the sales contract. The commission is due within 14 days of receipt.

           

          §19 Sample orders
          (1)        The buyer can find an option in the product profile that allows him to obtain a sample. If the buyer is in the Search Commodity service, he will contact the seller directly. Otherwise, if the buyer is in the Surplus Exchange search machine, he will contact LEROMA for the sample order. 
          (2)        The procedure for obtaining a product sample is not automated, it is independent and specific for each buyer. It is the seller (which can be the supplier itself or LEROMA) who must confirm that he can send this sample, and whether he offers it free of charge or whether it will cost money. The price of the sample will depend on factors such as the quantity the buyer needs and the shipping.

           

          • § 20 Sustainability Certificate
          • (1)     Leroma will award a sustainability certificate on request to its users who, as buyers in the surplus exchange, actively contribute to reducing the waste of food raw materials and thereby to sustainability by re-using existing food raw materials.
          • (2)     The user is entitled to use the sustainability certificate awarded by Leroma on his website and in the context of marketing.
          • (3)     Leroma is entitled to prohibit the user from using the sustainability certificate in the future if the user has not been involved in the surplus exchange as a buyer or seller for a period of at least 12 months.
          • (4)     Leroma is entitled to prohibit the use of the sustainability certificate if the user misuses the sustainability certificate. Abuse exists in particular if the sustainability certificate in the wrong context and third parties are misled.

           

          1. C. Special conditions when LEROMA acts as seller of the goods
          2. (1)     Force Majeur
            If circumstances arise that prevent the Parties from fulfilling all or part of their obligations under the present Contract, namely: flood, earthquake and other natural disasters, war and military operations, blockade, embargo, export or import ban, the period of performance shall be extended in proportion to the time during which these circumstances exist and the scope of the obligation to perform shall change.
            If the above circumstances and their consequences last longer than six months, either party shall have the right to refuse further performance of its obligations under the present Contract, and in such case neither party shall have the right to possible damages from the other party.
            The party unable to fulfill its obligations under the present Contract shall be obliged to inform the other party within ten days of the occurrence of the above circumstances of the occurrence of the circumstances preventing the fulfillment of the obligations.
            A document issued by the Chamber of Commerce of the Seller's or the Buyer's country shall be considered sufficient proof of the above circumstances and their permanence. The party affected by the circumstances shall send such document to the other party not later than within five days after the notification. If these conditions are not fulfilled, the party affected by the force majeure has no right to invoke the force majeure as a reason for non-fulfillment of the obligations entered into.
          3.  

          4. D. Final provisions Use of the platform
          • § 23 Settlement after termination of contract
          • (1)     After termination of the contract, Leroma deletes all data of the user, with the exception of data which Leroma is obliged to store as a result of a legal obligation, such as § 257 HGB (German Commercial Code), § 147 AO (German Tax Code). Leroma will also delete this data after expiry of the legal obligation to retain it.
          • (2)     After the termination of the contract, the content uploaded by the seller can no longer be accessed online by the platform users and is deleted by Leroma.

           

          • § 24 Right of modification
          • (1)     Leroma reserves the right to amend these conditions of use from time to time, in particular if this is necessary for legal reasons. In this case Leroma will inform the users of the platform of the change in the terms of use in text form.
          • (2)     In the event of a change in the terms of use including a price adjustment, the user has the right to extraordinarily terminate the contract with Leroma with two [2] weeks' notice to the end of the month.

           

          • § 25 Final provisions
          • (1)     The law of the Federal Republic of Germany shall apply to the exclusion of the UN Sales Convention.
          • (2)     The user is not entitled to assign rights from this contract.
          • (3)     For all disputes arising in connection with this agreement, the parties agree that Düsseldorf shall be the place of jurisdiction.
          • (4)     Should one of the above provisions be or become invalid, the validity of the remaining provisions of this agreement shall remain unaffected. In such a case, the parties shall replace the invalid provision with a provision that comes as close as possible to the legal and economic purpose of the provision to be replaced. The same applies to loopholes.

           

           

          Appendix

          Appendix 1: Surplus Exchange

          (1)     The creation and publication of a listing on the Surplus Exchange is free of charge for the seller. Only in the event of an actual sale of the food raw material offered on the Surplus Exchange is the seller obliged to pay Leroma a brokerage commission of 10% of the net sales price. Leroma will invoice this amount to the seller. This amount is payable within 14 days of receipt of the invoice. The claim for commission arises in connection with the sending of the products which are intended as remaining stock for the Surplus Exchange. The entitlement to commission shall lapse if it is finally established that the buyer, despite concluding a contract with the seller, will not completely fulfil his contractual obligations towards the seller. Final non-fulfilment or partial final non-fulfilment by the buyer is to be assumed as soon as the seller has sent the buyer a second reminder and the buyer has not provided the seller with performance within 14 days. It is not necessary for the entrepreneur to bring an action against the third party. However, the entitlement to commission arises retroactively if, despite prior assumption of definitive non-fulfilment, fulfilment takes place at a later date.

          (2)     Concierge Service

          Leroma also offers an additional service for the surplus stock exchange, in which Leroma offers on request the possibility to support the sales process, e.g. by processing documents/support in the preparation of documents, direct contact with buyers and the organisation of transport. Leroma can respond to individual requests and each contract is concluded at the request of companies wishing to use the concierge service. To do so, a written request must be sent to anfrage@leroma.de. Leroma acts as the buyer of all raw materials in such a transaction. No connection is established between the seller and the final buyer. The seller remains anonymous. In turn, Leroma again receives a 10% commission on the transaction. Leroma has its own warehouses. If necessary, the goods can be shipped there first. Once the goods have been sold to Leroma, all obligations and liabilities rest with Leroma. The seller's liability only arises if information was incorrectly communicated by the seller (e.g. incorrect expiry date). This case is tried to be avoided by transparent and clear communication between all parties.

           

          Appendix 2: Use of Valorization Forum
          LEROMA enables the Valorization Forum for companies to establish commercial relationships around food surpluses and leftovers. Not an open forum, companies need to be verified in order to post on the forum. The posts must contain useful information about the use of surplus food, questions or tips for the users of the platform. It is allowed and recommended to leave links to companies interested in supporting the circular economy and the recycling of these wastes.

           

          Status: August 2023

           

           

           

          General Sales Conditions

           

          1. Definitions
          (1) GSC - these General Sales Conditions;
          (2) Order - declaration concerning the intention to purchase the Goods, sent by the Buyer to the Seller, containing information about conditions of sale of the Goods expected by the Buyer, such as: designation (name) and quantity of the Goods, price, delivery and payment conditions;
          (3) Seller – Leroma GmbH, Rosmarinstraße 12k in 40235 Düsseldorf, registered in Amtsgericht Düsseldorf HRB 55888, VAT:DE328631044, represented by CEO Marina Billinger
          (4) Buyer - any entity, including a legal person, organizational unit without legal personality or a natural person conducting business activity, being a Party to the Sales Agreement, which purchases Goods on the conditions specified in the Sales Agreement and in the GSC;
          (5) Party/Parties - the Buyer or the Seller/the Buyer and the Seller;
          (6) Goods - specific products mentioned in the Order confirmation or contract;
          (7) Sales Agreement - a contract or an Order Confirmation concluded on the Seller's form, specifying in particular the Essential Conditions, on the basis of which the Seller sells the Goods to the Buyer and the Buyer undertakes to pay the price for the Goods;
          (8) Essential Conditions - name of the Goods and their description (specification) with documentation required, quantity, price, delivery date and payment date.

           

          2. General terms
          (1) These GSC shall form an integral part of each Sales Agreement, irrespective of whether the Sales Agreement refers to these GSC.
          (2) The Sales Agreement must contain the essential information and both parties need to agree on the terms.
          (3) A contract will be used in cases where the buyer and seller agree to pursue a regular delivery of goods within a certain time frame. The contract must contain the essential conditions. This contract agreement needs to be signed and sent back by the buyer.
          (4) The order confirmation will be issued in cases of one-time deliveries, this order confirmation will not need to be signed and concludes the sale, if accepted quietly.

           

          3. Price and payment conditions
          (1) The price for the Goods is each time determined per unit of measure or weight or in total for all Goods in the Sales Agreement.
          (2) In the absence of any other arrangements as to the form and date of payment in the Sales Agreement, the Parties agree that the payment of the price will be made no later than 3 days before the planned date of shipment of the Goods, to the bank account of the Seller indicated in the invoice sent by e-mail to the Buyer at the e-mail address specified in the Sales Agreement.
          (3) The payment is considered to have been made when the funds are credited to the Seller's bank account indicated on the invoice.
          (4) In the event of delay in payment of the price or any part thereof, the Seller, retaining the right to any other remedies provided by applicable law and to claim damages on general principles, may take some or all of the following actions:
          a. suspend performance of all of its obligations towards the Buyer, and in particular, withhold delivery of the Goods subject to any Sales Agreement concluded between the Parties or withhold other performance arising from any sales agreement or other contract concluded between the Parties until the price for the Goods has been paid in full;
          b. charge the maximum interest for delay in commercial transactions from the unpaid sale price of the Goods, for each day of delay;
          c. to report the Buyer to the register of insolvent debtors or to the registers of debtors kept by the business information offices, according to the principles specified in the relevant provisions of law.

           

          4. Delivery and transport of goods
          (1) When determining the conditions of delivery and transport of Goods in international trade, the Parties shall apply the Incoterms 2020, and in domestic trade they shall apply these principles respectively, subject to contrary provisions of the GSC and/or the Sales Agreement.
          (2) The Buyer is obliged to collect the Goods at the place and date specified in the Sales Agreement.
          (3) In the event of delay in collecting the Goods by the Buyer, for any reason not attributable to the Seller, the Seller is entitled to unload the Goods at the risk and expense of the Buyer and/or to store the Goods after the date of their taking over until the time of their taking over at the risk and expense of the Buyer. In addition, the Seller may suspend the performance of any of its obligations towards the Buyer, and in particular, withhold the release of the goods covered by any sales agreement concluded between the Parties or withhold the performance of any other benefit resulting from any sales agreement or other agreement concluded between the Parties, until the Goods are collected by the Buyer.
          (4) In the event of the Buyer's delay in collecting the Goods of at least 14 days from the date of delivery specified in the Sales Agreement, and in case there is no such a date specified in the Sales Agreement - from the date specified by the Seller, the Seller may terminate the Sales Agreement due to the Buyer's fault, without setting an additional date. In such a case the Seller shall be entitled to charge a contractual penalty in the amount of 15% of gross price of the uncollected Goods. Payment of the contractual penalty does not deprive the Seller of the right to claim for damages caused by the Buyer, exceeding the amount of the reserved contractual penalty, on general civil law terms and conditions.
          (5) In the event of delay in delivery of the Goods to the Buyer, for any reason not attributable to the Seller, the Seller is entitled, at its discretion, to rescind the Sales Agreement within 7 days from the date when the Goods were to be delivered or to postpone the planned delivery date to another date, justified by the circumstances, however, not longer than 30 days. In such case the Buyer, prior to the expiry of the aforementioned 30-day period, shall not have the right to rescind the Sales Agreement or claim any compensation from the Seller and shall not be released from its obligations towards the Seller resulting from the Sales Agreement.
          (6) At the moment of acceptance of the Goods, the Buyer should inspect the condition and quantity of the delivered Goods, in particular their packaging, labels and other elements agreed by the Parties for shortages and other obvious inconsistencies with the Sales Agreement. In the event of the Buyer's failure to make a complaint in the manner specified in Chapter "Liability, complaints and limited warranty", point 1 of GSC and according to HGB §377 of German trade law, it is acknowledged that the Goods have been delivered in accordance with the Sales Agreement, and the Buyer is not entitled to any claims later on, related to the condition and quantity of the delivered Goods. The exact quantity of the Goods at the time of delivery may differ by +/- 5% in relation to the quantity specified in the Sales Agreement, which is not considered non-compliance with the Sales Agreement.
          (7) At the moment of handing over the Goods to the Buyer, and in the case of delay in collection of the Goods by the Buyer for which the Seller bears no responsibility - at the date specified in the Sales Agreement as the scheduled date of delivery, a risk of accidental loss or damage to the Goods passes from the Seller to the Buyer.

           

          5. Liability, complaints and limited warranty
          (1) The complaint referred to in Chapter 4 point 7 of GSC must be sent immediately after discovering the reason of complaint to the e-mail address of the Seller, which has been provided as the contact address of the Seller, in the Sales Agreement, no later than within 3 days from the date of delivery of the Goods according to HGB §377 of German trade law, under pain of refusal to consider it and loss of the right to refer by the Buyer to the circumstances referred to in Chapter 4 point 7 of GSC. The Buyer, immediately, after noticing a defect, should also contact the Seller by phone using the Seller’s contact number indicated in the Sales Agreement and inform about the noticed defects.
          (2) The complaint must contain a detailed description of the defect and documentation confirming its existence, with precise specification of the part of the Goods concerned and the Buyer's claims against the Seller, while the Seller is not bound by the content of the Buyer's request.

           

          6. Force Majeure
          (1) The Seller shall not bear any liability for delays, in particular in shipment and delivery of the Goods as well as for breach, undue performance or non-performance of its contractual obligations, in full or in part, and reserves the right to suspend performance or rescind the Sales Agreement in full or in part (within 30 days from the occurrence of any of the events specified below), including the postponement of the date of delivery or delivery of a smaller quantity of Goods than specified in the Sales Agreement, if it is caused by circumstances beyond the Seller's control, external, which the Seller could not reasonably foresee when concluding the Sales Agreement and which 4 are hereby considered force majeure events and in particular such phenomena and events as: war (declared or undeclared), other armed actions, invasion, military manoeuvres, terrorist actions, mobilisation, embargoes, rebellion, revolution, uprising, military or civil upheaval, earthquake, flood, fire, whirlwind, strong wind, any other natural disaster strike or other labour conflict, accident in transit, breakdown of equipment, road blockage, time restrictions on truck, rail or marine traffic, legislative amendment, epidemic, pandemic and general disease, and other causes beyond the Seller's control.
          (2) The provisions relating to force majeure shall also apply in cases when force majeure occurs at one of the Seller's contractors in a manner that prevents the Seller from performing its obligations under the Sales Agreement.
          (3) The Seller undertakes to inform the Buyer on each occurrence of force majeure and its expected impact on the performance of the Sales Agreement.

           

          Status: April 2023